At Café Nazareth, we are dedicated to providing a reliable and efficient shipping experience for our customers. As our products are sold exclusively through Amazon and Spreadshirt/Spreadshop, all shipping processes are managed according to the policies of the platform where your purchase is made. This policy outlines key details to help you understand the shipping process for Café Nazareth products.1. Shipping for Purchases Made on Amazon (Amazon.com or Amazon.ca)If you purchase a Café Nazareth product through Amazon, your order will be shipped in accordance with Amazon’s Shipping Policy:

  • Shipping Options:
    • Standard Shipping: Typically delivers within 3-7 business days in the U.S. or Canada, depending on your location.
    • Expedited Shipping: Available for faster delivery, usually within 1-3 business days, with costs displayed at checkout.
    • Same-Day or One-Day Shipping: Offered in select cities for eligible products, often free for Amazon Prime members.
    • International Shipping: For orders placed on Amazon.com for delivery to Canada or other countries, shipping times and costs vary based on destination and product availability.
  • Shipping Costs:
    • Free shipping is available for Amazon Prime members on eligible orders or for orders meeting a minimum purchase threshold (e.g., $35 CAD on Amazon.ca).
    • Non-Prime customers will see shipping fees at checkout, which depend on the order size, weight, and destination.
    • International orders from Amazon.com may incur additional shipping fees, customs duties, or taxes, calculated at checkout.
  • Order Tracking:
    • Once your order ships, Amazon provides a tracking number accessible via the “Your Orders” section in your Amazon account or through email notifications.
  • Delivery Locations:
    • Amazon ships to most addresses in the U.S., Canada, and select international destinations, subject to product availability.
  • Issues or Delays:
    • If your order is delayed, damaged, or lost, contact Amazon Customer Service via Amazon.com or Amazon.ca for support.
  • For more details, refer to Amazon’s Shipping Policy.

2. Shipping for Purchases Made on Spreadshirt/SpreadshopIf you purchase a Café Nazareth product through Spreadshirt or Spreadshop, your order will be shipped according to Spreadshirt’s Shipping Policy:

  • Shipping Options:
    • Standard Shipping: Typically delivers within 5-10 business days in the U.S. and Canada, depending on the destination.
    • Premium Shipping: Faster delivery options (e.g., 3-5 business days) are available for an additional fee, shown at checkout.
    • International Shipping: Available to many countries, with delivery times ranging from 7-15 business days, depending on location.
  • Shipping Costs:
    • Shipping fees are calculated at checkout based on order size, weight, and destination.
    • Free shipping may be available during promotional periods or for orders above a certain threshold (e.g., $40 in some regions), as indicated at checkout.
    • International orders may incur customs duties or taxes, which are the customer’s responsibility and not included in the shipping cost.
  • Order Tracking:
    • A tracking number is provided via email or in your Spreadshirt account once the order ships, allowing you to track delivery progress.
  • Delivery Locations:
    • Spreadshirt ships to most addresses in the U.S., Canada, and select international destinations, subject to product availability.
  • Issues or Delays:
    • For delays, damaged items, or lost shipments, contact Spreadshirt’s customer service at service@spreadshirt.com (mailto:service@spreadshirt.com), +1-800-381-0815 (U.S.), or +44 808 502 0646 (international).
  • For more details, refer to Spreadshirt’s Shipping Policy.

3. Order Processing Times

  • Amazon: Orders are generally processed within 1-2 business days. Customized Café Nazareth products may require additional processing time, as noted at checkout.
  • Spreadshirt/Spreadshop: As Café Nazareth products are printed on demand, processing typically takes 1-3 business days before shipping. Customized designs may slightly extend this period.

4. Important Notes

  • Platform-Managed Shipping: Café Nazareth does not handle shipping directly. All aspects of shipping, including timelines, costs, and tracking, are managed by Amazon or Spreadshirt, depending on the purchase platform.
  • Customized Products: Personalized Café Nazareth products (e.g., custom apparel) may have slightly longer processing times due to on-demand production.
  • International Shipping: Customers outside the U.S. or Canada may face additional customs fees or import duties, which are not controlled by Café Nazareth or the platforms. Check with your local customs office for details.
  • Sustainability: Spreadshirt employs eco-friendly practices, and some Café Nazareth products may be produced using sustainable materials, as indicated in product descriptions.
  • Contact Us: For shipping-related inquiries, contact Café Nazareth at [insert Café Nazareth contact email, e.g., support@cafenazareth.com]. We will direct you to the appropriate platform’s support team for assistance.

5. Contact InformationFor questions or issues related to shipping, please reach out to:

  • Amazon Customer Service: Visit Amazon.com or Amazon.ca.
  • Spreadshirt Customer Service: Email service@spreadshirt.com (mailto:service@spreadshirt.com) or call +1-800-381-0815 (U.S.) or +44 808 502 0646 (international).

Thank you for shopping with Café Nazareth. We rely on our trusted partners, Amazon and Spreadshirt, to deliver your products promptly and securely.